Shipping Policy

Thank you for shopping with Bokaah home! We are committed to delivering your order as quickly and safely as possible.

1. Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking details.

2. Shipping Time

Our estimated delivery times are as follows:

• Local Shipping: 2–5 business days.

• International Shipping: 7–14 business days.

Please note that delivery times may vary depending on your location, customs processing, and other factors beyond our control.

3. Order Splitting

Orders cannot be split into multiple shipments. All items in an order will be shipped together in a single shipment whenever possible.

4. Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

The applicable shipping costs will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment.

6. Shipping Delays

While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• Weather conditions.

• Public holidays.

• Customs processing.

• Courier or shipping carrier issues.

We appreciate your patience and understanding in such circumstances.

7. Incorrect Shipping Address

Please ensure that your shipping address and contact details are correct before placing your order.

Bokaah home is not responsible for orders shipped to incorrect addresses provided by customers.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at [Your Email Address] within 7 days of delivery or the expected delivery date, as applicable.

We will review the issue and assist you in finding an appropriate resolution.

9. International Duties and Taxes

For international orders, customs duties, import taxes, and other fees may apply depending on your country's regulations.

These charges are the customer's responsibility and are not included in the product price or shipping fees unless otherwise stated.

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Email: bokaah123@gmail.com

We are always happy to assist you and make your shopping experience with Bokaah home as smooth as possible.